Tips for Collaborative Workplace Design published in Free Press Business pages

by Matthew Bushey

The following article appeared in the 'Innovate' Business section of the Burlington Free Press on Thursday March 21, 2013.  It is also available for viewing online.


Creative Corner: Not Behind Closed Doors
Designing for teamwork in the workplace
 
In today’s workplace, one of the biggest challenges we face is how to foster creative teamwork while allowing for privacy and concentration. Most office workers spend their time split between group meetings and individual tasks, so it is difficult to apply a one-size-fits-all solution and expect good results.

Yahoo CEO Marissa Mayer recently announced plans to eliminate her company’s work-at-home policy, ordering everyone back to the office. In explaining the change, the company cited the need for greater communication and collaboration.

This rationale follows the general industry trend toward a more open and collaborative workplace. There is an increased recognition that the most creative problem-solving does not occur by an individual behind closed doors, but rather by a group effort of people putting their heads together.

Over the past few years the walls have been coming down, and more people are moving out of the private office into an open office setting. The problem here - and the reason many Yahoo employees had chosen to work from home – is that the visual distractions and noisy interruptions of the office prevent them from focusing on their work.

This is one of the biggest challenges we face with the design of the workplace: How to provide a comfortable balance between teamwork and individual privacy.

The first place we start is with the design and planning of the open office workstation. Repetitive rows of Dilbert-style cubicles do a poor job of providing privacy, and they are not conducive to group work. One solution is to break out of the box and think about alternative planning modules, or scatter workstations in a layout that gives each person a unique boundary and line of sight. The in-between spaces then become additional opportunities for impromptu collaboration, while promoting individuality.

Another method to support conflicting work styles is to provide a variety of spaces that people can use throughout the day as their needs change. Working in an open office is more accepted if other spaces are available for a private phone call or a quiet one-on-one meeting with a colleague. These are not scheduled rooms. They are free for anyone to use on a moment’s notice.

Finally, we look at the design of group spaces that maximize the benefits of working together. Often the most creative problem solving comes not from scheduled meetings but from spontaneous interactions among coworkers. Conference rooms are still necessary, but informal, social spaces are becoming more important. A cafeteria or lunchroom can double as a social meeting space, with furnishings and technology that can turn a casual encounter into a productive work session.

The move by Yahoo is a sign that companies are starting to rethink the role of the workplace. In this age of remote access and virtual meetings, the message is clear that face-to-face interaction is still valued for successful teamwork. Ultimately to be effective, our spaces need to be flexible and responsive to meet the needs of groups and individuals alike.


Matthew Bushey, AIA, LEED AP is a registered architect and the lead project manager for the Workplace Interiors Studio at TruexCullins Architecture and Interior Design. www.truexcullins.com

Church Street Storytellers

Those of us who live and work in the Burlington area may take for granted the lively commercial and cultural activity of the downtown Church Street Marketplace, the artistic and economic heart of the city. But have you ever wondered just how this pedestrian–only area of 4 city blocks came to be?

The Marketplace officially opened in 1981. In conjunction with its 30 year anniversary, the Church Street Marketplace Association recently released a series of 4 documentary videos with interviews of the key people who worked to turn this crazy idea into a reality.

At the center of this group of individuals was Bill Truex, Principal Emeritus of TruexCullins and the architect of the initial marketplace design.

Part 1 takes a look at what initially inspired the founders of the Church Street Marketplace. Bill Truex is joined by Pat Robins, the chair of the Church Street Marketplace Commission, U.S. Senator Patrick Leahy, former Burlington mayor Peter Clavelle, Ernie Pomerleau of Pomerleau Real Estate, and many others who were instrumental in developing the initial concepts.

Part 2 describes how the idea for closing the street evolved and the early tests that made it happen. The video features Bill Truex and Pat Robins, the chair of the Church Street Marketplace Commission, who talk about the early experiments with closing the street in the 1970s. Some of the first special events that experimented with closing the street to automobiles included arts and crafts festivals. These events were a big success and were instrumental in paving the way for permanently closing the street a few years later.

Part 3 tells the story of the investment and construction. The construction of the pedestrian marketplace was a major disruption to the downtown businesses at the time, but with perseverance and creative thinking, the merchants and customers made the best of a difficult situation. This is the story of a successfully managed project in the middle of perhaps the busiest commercial block in the state!

And the 4th and final video talks about the role of the Church Street marketplace today. 30 years after its initial construction, this is an area that has become an arts and cultural destination, an economic engine for the city (and the state), and an award-winning example of great urban design, one of the 10 Great Public Spaces in America according to the American Planning Association.

 

You can see more photos of the drawings, models and demonstration projects from the 1970s in this blog post we published last year.

TruexCullins awarded International Planning Project

We are proud to announce that the TruexCullins Education Studio has been awarded the contract for Master Planning at the St. John's International School in Waterloo, Belgium. Competing against top firms from around the world, the TruexCullins team was selected for their expertise in sustainable solutions in school design.

Since 2006, the international practice team at TruexCullins has been working with international schools all over the world, including Russia, Ethiopia and Brazil. At the Anglo-American School of Sofia, Bulgaria, an 80,000 square foot addition designed by TruexCullins is slated to receive LEED Green Building Rating System silver certification in August 2012.